Terms of service

Who we are

Bay to Bill is operated by [operator's legal name, to be filled in by the owner]. Reach us at support@baytobill.com.

The service

Bay to Bill is a web application for shops that bill time and materials. It records the hours your techs clock, the parts and sublet you log, and your photos, and it produces progress invoices from them. It does not do your bookkeeping, calculate what tax you owe, or collect money from your customers. You are responsible for the rates, tax settings and figures you enter and for the invoices you send.

Your data belongs to your shop

Everything your shop enters (customers, cars, hours, costs, photos and invoices) belongs to your shop. You can download your invoices as PDFs and as a CSV file at any time, including after a trial or subscription has ended. We do not sell or share it. The privacy policy says what is stored.

Trial, subscription and cancellation

A new account has a 30-day free trial with no card. After the trial the service costs $49.00 a month or $490.00 a year for the whole shop, with unlimited techs and cars. If you do not subscribe, the account becomes read-only: nothing is deleted, and you can still read and download your records. You can cancel a subscription at any time; it runs to the end of the period already paid for and then becomes read-only in the same way. Refunds are covered by the refund policy.

Payment

We sell the subscription to you. Payment is processed by Stripe, on Stripe's own page, and Stripe sends your receipts. We never see or store your card number. The price does not include sales tax. Where we are registered to collect it, tax is calculated at checkout from your billing address and added to the price.

Acceptable use

Use the service for your own shop's work. Do not try to reach another shop's data, disrupt the service, or upload material you have no right to store.

Availability and liability

We work to keep the service running and your data backed up, but it is provided as it is, without a guarantee of uninterrupted availability. Keep your own copies of the invoices you issue. To the extent the law allows, our liability is limited to what you paid for the service in the twelve months before the claim.

Changes

If these terms change in a way that matters, we will tell the owner of each shop by email before the change takes effect.